Truss Automation
We design and build end-to-end automations and AI workflows that connect your tools, remove manual work, and keep running reliably, plus custom software when off-the-shelf tools won’t do.
What we automate
Lead routing and scoring, CRM updates, proposal and contract generation, and follow-up sequences.
Lead capture from every channel, attribution, conversion tracking back to ad platforms, and reporting.
Scheduling, job and order handoffs, task assignment, internal notifications, and approvals.
Invoice and receipt processing, payment reconciliation, and accounting sync with QuickBooks or Xero.
AI ticket triage, instant answers from your documents, and escalation to the right person.
Data pulled from every tool into live dashboards and scheduled reports.
What we build
End-to-end workflows in n8n, Make, or Zapier, chosen for what fits your business.
AI that reads, classifies, drafts, and decides, with human approval where it matters.
Custom connections between systems that don’t talk to each other.
Receipts, invoices, forms, and emails turned into clean, validated data.
Web apps, dashboards, CRMs, and booking systems when off-the-shelf tools don’t fit.
Fragile automations audited, fixed, documented, and monitored.
Engineering standards
Most automations work in a demo and break in real life. We build like software engineers, because that’s what we are.
Failures are caught and retried automatically, not silently dropped.
Idempotency checks prevent the same lead, payment, or order from being processed twice.
You and we hear about problems before your customers do.
Every run is recorded, so issues can be traced quickly.
Least-privilege access, encrypted credentials, and careful data handling.
Clear documentation, handover walkthroughs, and full ownership.
Tools we work with
Ways to start
One high-impact workflow designed, built, tested, and documented in 1–2 weeks.
A connected set of automations across a department or your whole business, delivered in milestones.
Ongoing ownership: monitoring, fixes, improvements, and new workflows every month.
Every project is scoped after a free discovery call, with a clear timeline and price before any work starts.
Yes. We audit what you have, fix what’s broken, remove duplicates, and add error alerts, then document everything so it stays fixed.
Yes. You get full repository access, documentation, and a handover walkthrough. No licence fees for software we build for you.
No. We use GHL, HubSpot, n8n, Make, or Zapier when they fit, and write custom code when they don’t. We recommend what suits your business.
Yes: bug fixes, new features, integrations, upgrades, and proper hosting. We’ll tell you honestly if the existing code needs rework first.
Most tools with an API or webhooks: CRMs, booking, job and accounting software, spreadsheets, and more.
We build in error alerts, so problems are caught and fixed quickly instead of failing silently.
AI drafts and suggests; your team approves anything that matters. Sensitive details stay out of automated messages.
We scope each project after a short call and agree on the price before any work starts.
