Truss System · Part 3

Retain: customers who come back and send friends

Reviews, reminders and reactivation that turn one sale into many, and a dashboard that shows it all.

Review requests

Every customer asked for a review after their visit, the fair way.

Reactivation campaigns

Past customers reminded at the right time with genuine offers.

Referrals

A simple way for happy customers to recommend you.

Live results dashboard

Leads, bookings, revenue and response time, updated live.

Retain questions

Is it allowed to ask customers for reviews?

Yes, as long as you ask every customer fairly and never offer rewards for positive reviews. We set it up to follow Google’s rules.

Won’t past customers find the messages annoying?

We keep messages useful and infrequent, like seasonal reminders and genuine offers, and everyone can opt out with one reply.

What results should I watch?

Review count and rating, repeat bookings, and revenue from past customers, all shown in your dashboard.